Terms and Conditions

Last updated: October, 2026

Welcome to Track Craft RC. These Terms and Conditions (“Terms”) govern your access to and use of our website, online store, and related services.

By browsing our website or placing an order, you agree to these Terms to the extent permitted by applicable law. If you do not agree, please do not use our website or place an order.

Website: https://Trackcraftrc.com/

Business name: Track Craft RC
Business address: 1003 US
KIRKWOOD NY 13795
Contact email: Sales@trackcraftrc.com

1. About Track Craft RC

Track Craft RC offers radio-controlled hobby products and related items, which may include RC vehicles, aircraft, boats, replacement parts, electronics, batteries, chargers, tools, paints, model-building supplies, and accessories.

Product availability, shipping eligibility, and fulfillment arrangements may vary by item. Some products may be sourced from third-party suppliers or distributors.

2. Eligibility and Website Use

By using this website, you confirm that you are legally able to enter into a binding agreement under the laws applicable to you.

You agree not to:

• Use the website for unlawful, fraudulent, or deceptive purposes.

• Interfere with website security, functionality, or other customers’ access.

• Attempt unauthorized access to accounts, systems, or data.

• Submit false, misleading, or fraudulent order information.

• Introduce malicious code or use automated tools in a manner that harms the website.

• Copy, scrape, reproduce, or exploit website content in violation of applicable law or our rights.

We may restrict or suspend access where reasonably necessary to protect the website, customers, or our business, subject to applicable law.

3. Product Information and Availability

We aim to provide accurate product descriptions, images, specifications, prices, and availability information. However, product information may occasionally contain errors or become outdated.

Product photographs may be supplied by manufacturers or distributors and may differ slightly from the actual item due to lighting, photography, display settings, packaging updates, or manufacturer revisions.

Before ordering, review the product description, dimensions, scale, included components, compatibility information, and any stated requirements.

Unless expressly stated in the product listing, accessories, batteries, chargers, tools, and other items shown in photographs may not be included.

We may correct errors, update product information, discontinue products, or limit quantities. Any change affecting an accepted order will be handled in accordance with applicable law and the order terms.

4. Product Compatibility

RC products and components may require specific compatibility with a vehicle, aircraft, boat, transmitter, receiver, battery, charger, connector, or electronic system.

You are responsible for reviewing the manufacturer’s specifications and confirming compatibility before purchase. If compatibility is unclear, contact us before ordering.

We may provide product information to help customers make informed choices, but we do not guarantee compatibility where the relevant specifications have not been confirmed.

Nothing in this section limits any mandatory consumer rights or product guarantees that apply under law.

5. Prices, Taxes, and Promotions

Prices are displayed in the currency indicated at checkout unless otherwise stated. Applicable taxes, shipping charges, duties, and other fees will be shown or explained where required before you complete your order.

We reserve the right to update prices and promotions prospectively. A price change will not automatically alter an order that we have already accepted, except where permitted by law or where a correction is necessary due to a genuine pricing error.

Promotional codes and discounts may be subject to additional conditions, including expiration dates, product exclusions, minimum purchase amounts, or limits on combining offers. Those conditions will apply where disclosed.

If a material pricing or listing error affects an order, we may contact you to explain the issue and offer an appropriate resolution, such as confirmation at the correct price or cancellation and refund where permitted by law. We will not use this clause to avoid obligations that cannot legally be excluded.

6. Orders and Payment

When you place an order, you agree to provide accurate billing, shipping, and contact information and to use a payment method you are authorized to use.

Submitting an order is a request to purchase the selected products. An automated order confirmation acknowledges receipt and does not necessarily mean that the order has been accepted for fulfillment.

An order may be delayed, held for verification, or declined where reasonably necessary—for example, because of a stock discrepancy, suspected fraud, a payment authorization failure, a material listing error, or a shipping restriction.

If we cannot fulfill an order after payment has been taken, we will notify you and arrange an appropriate refund for the affected products or order, as required by law.

Payments may be processed by third-party payment providers and are also subject to their applicable terms.

7. Shipping and Delivery

Shipping options, estimated delivery times, costs, and eligible destinations will be presented at checkout or in our published shipping policy.

Delivery estimates are estimates, not guarantees, unless we expressly state otherwise. Delays may occur because of carrier issues, supplier availability, weather, customs, public events, or other circumstances outside our reasonable control.

You are responsible for providing a complete and accurate delivery address. Please contact us promptly if you notice an error in your shipping information.

If a package is delayed, damaged, or appears to be lost, contact us with your order number so we can investigate with the relevant carrier or fulfillment partner.

We will address delivery problems in accordance with our published policies and applicable consumer law. Nothing in these Terms removes rights you may have regarding undelivered, lost, or damaged goods.

For international orders, import duties, taxes, customs requirements, and delivery restrictions may apply. Responsibility for these charges will be explained at checkout or in our shipping information where applicable.

8. Returns, Refunds, and Cancellations

Our returns, refunds, exchanges, and cancellation rules will be described in our separate Returns and Refunds Policy.

Please review that policy before placing an order. Some items may be subject to specific return conditions due to their nature, condition, safety requirements, or manufacturer restrictions, to the extent permitted by law.

If you receive an incorrect, defective, or damaged product, contact us as soon as reasonably possible and provide your order number, a description of the problem, and supporting photographs where useful.

Do not return products to an address that has not been confirmed by us. We will provide return instructions where a return is authorized or required.

Nothing in our returns policy or these Terms excludes or limits any mandatory statutory cancellation, refund, repair, replacement, or other consumer rights.

9. Batteries, Electronics, and Safe Use

RC batteries, chargers, motors, electronic speed controllers, and other hobby equipment must be used according to the manufacturer’s instructions.

In particular:

• Use batteries and chargers only with supported chemistries, cell counts, voltages, connectors, and specifications.

• Follow the manufacturer’s charging, storage, handling, and disposal instructions.

• Do not charge or use batteries that are visibly damaged, swollen, punctured, or otherwise unsafe.

• Use appropriate supervision, protective measures, and charging environments as directed by the manufacturer.

• Keep small components, tools, batteries, and other potentially hazardous items away from children unless suitable adult supervision and manufacturer guidance permit their use.

Customers are responsible for following product instructions, safety warnings, local laws, and age recommendations. Contact the manufacturer or a qualified professional if you are uncertain how to use a product safely.

This section does not exclude any product-safety obligations or rights that apply under law.

10. Product Warranties and Consumer Rights

Products may be covered by manufacturer warranties, seller warranties, or statutory consumer guarantees, depending on the item and applicable law.

Where a manufacturer warranty is available, its terms, duration, exclusions, and claim process may be determined by the manufacturer. We will provide relevant warranty information when available.

Nothing in these Terms excludes, restricts, or modifies a warranty, guarantee, or consumer right that cannot lawfully be excluded or restricted.

If you believe a product is defective or does not conform to its description, contact us with your order details and a description of the issue.

11. Third-Party Suppliers and Services

We may rely on manufacturers, distributors, suppliers, payment processors, shipping carriers, hosting providers, and other third-party service providers to operate our store and fulfill orders.

Third-party websites and services may have their own terms, warranties, privacy policies, and operating procedures. We are not responsible for independent third-party websites or services to the extent permitted by law.

However, using a third-party supplier or carrier does not remove any responsibility that Track Craft RC has to customers under applicable law.

12. Intellectual Property

Unless otherwise stated, the website’s original text, design elements, branding, graphics, and other content are owned by or licensed to Track Craft RC and are protected by applicable intellectual property laws.

Product names, logos, trademarks, and manufacturer images may belong to their respective owners. Their appearance on our website does not imply that we own those rights or that a manufacturer endorses Track Craft RC unless expressly stated.

You may browse the website and use it for personal, lawful shopping purposes. You may not reproduce, republish, distribute, modify, or commercially exploit protected website content without the relevant rights holder’s permission, except where permitted by law.

13. Reviews and Customer Submissions

If you submit a product review, photograph, comment, or other content, you confirm that you have the right to submit it and that it does not unlawfully infringe another person’s rights.

You must not submit content that is fraudulent, unlawful, defamatory, threatening, abusive, misleading, or otherwise inappropriate.

You retain ownership of content you own. By submitting content to our website, you grant Track Craft RC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating, promoting, and improving our store, subject to applicable law and any rights you retain.

We may moderate, decline, or remove submissions where reasonably necessary, subject to applicable law.

14. Website Availability and Accuracy

We aim to keep our website available and functional, but we do not guarantee uninterrupted access or that every feature will always operate without error.

We may update, suspend, or discontinue website features for maintenance, security, technical, or business reasons.

To the extent permitted by law, we are not responsible for losses caused solely by interruptions or events outside our reasonable control. This does not limit liability that cannot lawfully be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Track Craft RC will not be liable for indirect or consequential losses arising from website use or a purchase where those losses are not legally recoverable.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, gross negligence where exclusion is prohibited, death or personal injury caused by negligence where exclusion is prohibited, defective products where liability cannot lawfully be excluded, or any other liability that cannot legally be limited.

Where applicable law permits a limitation of liability, the limitation will apply only to the extent legally permitted and in the circumstances allowed by that law.

16. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs directly arising from your unlawful misuse of the website, your material breach of these Terms, or your infringement of another person’s rights.

This section does not apply to the extent a loss was caused by our own unlawful conduct or where such an obligation would be prohibited by applicable law.

17. Privacy

Our collection and use of personal information are described in our Privacy Policy, available at the Privacy Page

By using our website, you acknowledge that you have had the opportunity to review that Policy. Any consent required for optional cookies, marketing, or other processing will be obtained separately where required by law.

18. Changes to These Terms

We may update these Terms to reflect changes in our business, products, website, or legal requirements.

The revised version will be published on this page with an updated date. Changes apply from the stated effective date or publication date, as applicable, and do not retroactively remove rights that customers have already acquired.

For orders already accepted, the applicable terms will be determined in accordance with the law and the terms governing that transaction.

19. Governing Law and Disputes

These Terms are subject to the laws of New York, without excluding mandatory consumer protections that apply in your jurisdiction.

Any dispute will be handled by the courts or other dispute-resolution bodies that have jurisdiction under applicable law. Nothing in this section prevents a consumer from exercising a mandatory right to bring a claim in their place of residence where that right applies.

Before commencing formal proceedings, we encourage customers to contact us so we can attempt to resolve the issue fairly and efficiently.

20. Severability and Entire Agreement

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

These Terms, together with any policies expressly incorporated into them and any applicable mandatory legal requirements, govern your use of the website and your purchases from Track Craft RC.

21. Contact Us

For questions about these Terms, an order, a product, or a customer service matter, contact:

Track Craft RC
Website: https://Trackcraftrc.com/
Email: Sales@trackcraftrc.com
Mailing address:1003 US
KIRKWOOD NY 13795

Please include your order number when contacting us about an existing purchase.